Orders placed through our online store are processed by Digital River Inc. using their Secure Sales Server technology (S3).

Download Products
Products available for download will be processed immediately. Following credit card approval you will be provided with instructions to download your purchased product(s). You will also receive a confirmation of your order via email along with your product(s) Serial Number(s) that you will be required to enter during installation.
Physical Product Delivery
All products are available for physical delivery. Products can be ordered directly from Application Techniques Monday through Friday from 9:00 AM to 5:00 PM ET by calling 800-433-5201 or 978-433-5201.

You can also order physical products online from Digital River 24 hours a day, 7 days a week.

Customer Service
If you experience trouble with a download, need to download a previously purchased product again, want to check the shipping status of a current physical order, or need to view and/or print an order's invoice, click Customer Service to be connected to the Digital River web site. If you need technical support for a product you have already received, contact Application Techniques at support@screencapture.com or phone 978-433-8464 Monday through Friday from 9:00 AM to 5:00 PM ET.